(4.6 / 5)1948+ Ratings

Aroma360 Reviews

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Overall Rating

4.6
23 Reviews
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About Aroma360

Aroma360 is a boutique company that specializes in scent marketing and branding within the fragrance industry. They offer a range of essential oil-based scenting solutions, including scent diffusers and scent oils, designed for both home and business use. Their products include Featured Scent Diffusers, Fragrance Oils, Gift Sets, and more. They also have a collection where fragrance meets fantasy, including Scent Accents Candles, Reed Diffusers, Room Sprays, and Accessories. They have launched 5 new unisex premium fine fragrances, including Perfume, Candle, and Body. They also offer a Parfum Discovery Set and a variety of Travel Sprays. Their body care range includes Body Wash, Hand Wash, Shampoo, Body & Hand Lotion, Conditioner, Body Crème, and Body Scrub. As the leader in Scent Marketing and Scent Branding, Aroma360 prides itself on providing the perfect scenting solutions for Businesses and Homes. They also offer customer support and have a team that handles private and commercial scenting system installations.

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Aroma360 Customer Reviews (23)

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christygraves26
christygraves26
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VIP Program is a SCAM and WORST CUSTOMER SERVICE EVER!

The VIP program is a SCAM and they just want your money. I was lied to about reimbursing my shipping costs when they were the ones who did NOT include a shipping label which they promised they would. The total cost was $120.65, which I never would have paid if they told me they WOULD NOT reimburse. However, I have it in writing that THEY WOULD. But they refuse to honor this since I cancelled the VIP program.

Oct 6, 2023
christygraves26
christygraves26
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VIP Program is a scam

The VIP program is a SCAM and they just want your money. I was lied to about reimbursing my shipping costs when they were the ones who did NOT include a shipping label which they promised they would. The total cost was $120.65, which I never would have paid if they told me they WOULD NOT reimburse. However, I have it in writing that THEY WOULD. But they refuse to honor this since I cancelled the VIP program.

Oct 6, 2023
Manon Robillard
Manon Robillard
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Customizable Heaven

After relentlessly searching for ages, I finally found the perfect systems, oils, scents - totally customized just how I envisioned.

May 26, 2023
Pasadena Gilbert
Pasadena Gilbert
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Boosts My Moods

Each morning when I wake up to these lovely aromas that hit my nose so delicately, my mood shifts in a instant to blissful. Helps me tackle whatever comes my way!

May 25, 2023
Liam Briggs
Liam Briggs
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Subtle sophistication

The subtle scents infused my home with an instant upgrade, elevating an otherwise mundane atmosphere with sophistication and complexity. A simple addition that truly enhanced my experience.

May 25, 2023
Patrick Traverso
Patrick Traverso
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Smells Divine

Simply divine is how I would describe using these customized scents. A taste of pure luxury for my senses, allowing me to discover new scents I never knew existed.

May 23, 2023
Jack Huynh
Jack Huynh
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Scents of Paradise

The fragrances truly take me to another world, of vacation, of ease. Like I'm smelling real posies, on a tropical island. Makes home feel like paradise.

May 23, 2023
Khumid Eldarkhanov
Khumid Eldarkhanov
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Heavenly Scents

The fragrances they offer are beyond heavenly! Totally elevate my mood. Addicted!

May 22, 2023
Francisco Botello
Francisco Botello
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These scents are such a game changer!

Infusing my space with beautiful scents helps lift my spirits and motivates me. The monthly subscription is awesome.

May 22, 2023
Ellis Leonard
Ellis Leonard
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Better Than Advertised

Have to say these products are even better than advertised. The scents surpass all expectations, as do the elegant diffuser bottles and quality of essential oils.

May 22, 2023

Aroma360 Customer’s Q&A

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Aroma360 FAQs

FAQ

About aroma360.com Prices and Cost?

The Aroma360 website offers a variety of products with different prices. The Parfum Discovery Set is priced at $65.00, down from $130.00. They also offer 50ml perfumes in various scents such as Amber, Santal, Iris, Oud Wood, and others for $135.00. There are also 10ml travel sprays available for $24.00 each. The Fly Parfum 50ml is priced at $165.00. They have 33oz Bougie candles in various scents, each priced at $165.00. Their body and hand wash products are priced at $20.00, down from $25.00. The body and hand lotions are priced at $28.00, down from $35.00. The body crèmes are priced at $36.00, down from $45.00. The Wireless Pro™ Scent Diffuser with oil subscription is priced at $269.95. Please note that these prices are subject to change and it's always best to check the website for the most current prices.

FAQ

About aroma360.com Popular Products and Services?

Aroma360 offers a variety of products and services. Their offerings include scent diffusers, fragrance oils, gift sets, and scent accents such as candles, reed diffusers, and room sprays. They also have a line of perfume and body products, which includes unisex premium fine fragrances, body washes, hand washes, shampoos, conditioners, body crèmes, and body scrubs. These products come in different scents like Blue, Purple, Black, Green, and Red. They also offer travel sprays and Parfum Discovery Sets. Their best-selling products include the My Way, Dream On™, Chandelier™, 24K Magic™, and Escapade fragrance lines. They also offer Wireless Pro™ Scent Diffusers. Aroma360 prides itself on providing the perfect scenting solutions for businesses and homes.

FAQ

How can I order from Aroma360?

To order from Aroma360, you can visit their website and select the products you want to purchase. They have a variety of scent diffusers and oils categorized by square footage, ranging from up to 600 sq ft to up to 6,000 sq ft. Once you've selected your items, you can proceed to checkout. Shipping is calculated based on the total weight of the package and all packages are shipped from the United States of America. Please allow 2 business days for processing. If you're unsure about which scent to choose, you can request a personalized scent sample pack. Their scenting experts will create a curated selection of fragrance samples just for you. If you need assistance, you can speak with a customer support expert through live chat or submit a support ticket. Please allow 24-48 hours response time for support tickets. For immediate assistance, you can use their live chat. If you need help with installation or maintenance, their Technical Support team is always ready to assist. Most customers find that replenishing oil is simple and doesn't require an HVAC technician. However, their Technical Support team can also work with your HVAC technician to ensure proper maintenance during scheduled services.

FAQ

How long does it take to deliver an order from aroma360.com?

All packages from aroma360.com are shipped from the United States of America. Please allow 2 business days for processing. Any orders received after 1pm EST will be processed the next business day. The shipping time is dependent on the location but generally ranges between 5-7 business days.

FAQ

What is the shipping policy of aroma360.com?

The shipping policy of Aroma360 is as follows: Shipping is calculated based on the total weight of the package. All packages are shipped from the United States of America. Please allow 2 business days for processing. Any orders received after 1pm EST will be processed the next business day. Shipping time is dependent on the location but ranges between 5-7 business days. Please note that this information might have changed after my last update in 2021.

FAQ

How can I contact customer service at aroma360.com?

You can contact the customer service at Aroma360 through several methods. You can reach out to their Customer Service team for assistance or submit a form to their Technical Support team if you're having technical issues with your diffuser. They also offer Live Chat Support for immediate assistance on a broad range of topics. If you're interested in whole home scenting or designing a signature scent for your brand, you can schedule a call with a Scent Consultant. The phone number for Aroma360 is (305) 493-8246. Their address is 2058 NW Miami Ct, Miami, FL, 33127. Please note that response time for a support ticket may take 24-48 hours. For immediate assistance, it's recommended to use their live chat.

FAQ

Can I exchange a product for any item available on the website?

Yes, a product can be exchanged for any item available on the website, and once the return is in transit, it will be processed, and the exchange will be sent out within 1-3 business days.
FAQ

How long does it take to process returns or exchanges?

Allow 10-14 business days from the date Aroma360 receives your return for them to process the refund or exchange in the original form of payment.
FAQ

Does Aroma360 provide a shipping return label?

No, you will be responsible for paying for your own shipping costs for returning your item. Initial shipping costs are non-refundable.
FAQ

Can I return or exchange my Aroma360 products?

Yes, you can return or exchange your products within 30 days of receiving your order, as long as they have not been used or removed from the original packaging.

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